Operating Entity & Service Nature
Meeral Virtual School is operated as an official educational initiative of Meeral Integrated Services (SMC-Private) Limited, Pakistan (accessible via meeral.net). All programs offered through this platform are 100% digital, electronic services. We do not dispatch tangible physical goods, and zero physical shipping charges apply worldwide.
1. Digital Service Fulfillment & Zero Shipping Fee
Because Meeral Virtual School is an international online virtual education institution, all instructional services, digital worksheets, curriculum syllabi, and student accounts are fulfilled electronically:
- Shipping Cost: $0.00 / PKR 0.00 (Free electronic delivery across all regions including Pakistan, Saudi Arabia, UAE, Qatar, Bahrain, Kuwait, Oman, UK, and worldwide).
- Delivery Method: Automated email dispatch, encrypted WhatsApp transmission, and direct access via our proprietary online Student & Parent LMS Portals.
- Physical Goods: We do not sell or ship physical textbooks or hardware. All curriculum materials, Tajweed charts, audio guides, and worksheets are delivered in downloadable, printer-friendly PDF and digital formats.
2. Service Activation & Delivery Timelines
Upon completing admission registration or monthly tuition confirmation, services are activated according to the following strict SLA timelines:
Step 1: Trial Class
Within 15–30 Minutes
Instant trial confirmation. Our academic coordinator dispatches your assigned Zoom meeting room link and diagnostic time slot via WhatsApp and email.
Step 2: LMS Credentials
Within 2–4 Hours
Following enrollment confirmation, official student and parent LMS login credentials and portal access keys are delivered directly to your registered email.
Step 3: Live Classes
Per Agreed Timetable
Scheduled live 1-on-1 video lessons begin strictly on your selected days and time slots synchronized with Arabian (AST), Gulf (GST), or Pakistan (PKT) time.
3. Technical Requirements for Service Receipt
To successfully receive and participate in live classroom services, students and parents require:
- A stable internet connection (minimum 5 Mbps recommended for HD video conferencing).
- A functional desktop computer, laptop, or tablet (iPad, Android tablet, Chromebook) equipped with a web camera and audio speaker.
- A comfortable headset with an integrated microphone to ensure clear pronunciation and acoustic feedback during Quran Tajweed and language phonics classes.
- The free Zoom application or modern Chromium/WebKit web browser.
4. Non-Receipt of Digital Access or Technical Delays
If you do not receive your LMS login credentials, live class Zoom link, or scheduled teacher connection within the specified timeline:
- Check your registered email's Spam/Junk folder for automated messages from
@meeralvirtualschool.com.
- Contact our 24/7 Academic Support Desk immediately via WhatsApp at +92 315 378 0324.
- Email our central administration at admin@meeralvirtualschool.com or info@meeralvirtualschool.com.
In any event where technical disruptions, teacher connectivity failure, or system maintenance delay a scheduled class, an authorized substitute educator or 100% complimentary make-up session will be scheduled at your earliest convenience.
5. Corporate Registered Address & Local Contact
Meeral Integrated Services (SMC-Private) Limited
Corporate Identity: SECP Registered Single Member Private Limited Company, Pakistan
Head Office (Islamabad): Office #4, 2nd Floor, Executive Heights, Sector E-11/3, Islamabad, 44000, Pakistan
Regional Office (Sindh): Pir Bix Colony, Near Circuit House, Dadu District, Sindh, Pakistan
Local Phone & WhatsApp Helpline: +92 315 378 0324
Official Email: info@meeralvirtualschool.com
Operating Hours: Monday – Saturday, 8:00 AM – 10:00 PM PKT
